Certified Environment Privacy Policy

Last Updated: May 29, 2025

At Certified Environment, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including air quality, water quality, mold, EMF, and radon testing at your home. By engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you schedule an inspection or contact us, we may collect your name, address, phone number, email address, and payment information.

• Service-Related Information: Data related to your home inspection, such as test results for air quality, water quality, mold, EMF, and radon levels, as well as property details provided by you.

• Website and Communication Data: If you visit our website or interact with us online, we may collect your IP address, browser type, device information, and details of your interactions (e.g., pages visited or emails opened).

2. How We Use Your Information

We use your information to:

• Schedule and perform home inspections.

• Process payments and communicate with you about your services.

• Provide you with inspection reports and recommendations.

• Improve our services and customer experience.

• Comply with legal obligations or respond to legal requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information:

• With third-party service providers (e.g., payment processors or lab testing facilities) who assist us in delivering our services, under strict confidentiality agreements.

• If required by law, such as in response to a court order or government request.

• With your consent, such as sharing inspection results with a contractor you designate.

4. Data Security

We implement reasonable security measures to protect your personal information, such as encryption for payment processing and secure storage of inspection reports. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Inspection reports are typically retained for 7 years unless you request otherwise.

6. Your Rights and Choices

You may:

• Request access to or correction of your personal information.

• Request deletion of your data, subject to legal retention requirements.

• Opt out of marketing communications by contacting us or using the unsubscribe link in our emails.

To exercise these rights, contact us at max@certifiedenvironment.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

max@certifiedenvironment.com